Under NDA
Inventory Ordering
Application
The project’s goal was to completely revamp the network inventory management system of a significant Canadian media and technology company. It addressed the tedious and time-consuming processes involved in tracking Network Inventory Orders, managing bulk orders, and making necessary adjustments or cancellations to orders.
The customer aimed to enhance efficiency and customer service by optimizing these operations, which would ultimately give them a competitive advantage in the market.
Challenges
The client faced various difficulties in overseeing their network inventory
- Bulk order placement and management was a tedious, slow process.
Monitoring inventory orders and identifying those that might not be filled on schedule proved to be challenging. - The lack of flexibility in the current system made it difficult to change or cancel orders, which could cause delays in order fulfillment and have a negative effect on operations and customer service.
Solution
The client and Web4You worked together to deploy a new system that was intended to simplify interactions and operations associated with network inventory management.
Bulk order placement
Made it possible for material requestors to efficiently place bulk orders.
Resupply project inventories
Allows order placement associated with a particular project.
The recommendation logic
Provided up-to-date stock level information to help with decision-making.
Status inquiry
Provided flexibility to adjust or cancel orders as needed.
Modification and cancellation of orders
Provided up-to-date stock level information to help with decision-making.
Dashboards and reporting
Delivered insights into performance metrics for continuous improvement.
Results
25
Improvement in order management accuracy
15
Increase in order fulfillment efficiency
35
Increased productivity in inventory management
30
Improvement in resource utilization